FAQ Pick Up - Hiper Rent a Car

971 26 99 11


8. - Will I receive my car in the Airport?

No.  Upon arrival you must go to our courtesy shuttle service (minibus zone just in front of arrivals terminal) For arrivals after 22:00 please call 971-269911 to request our shuttle service.

9. - Which documents do I need to receive my car?

Please bring your passport or ID card, driver’s licence and credit card. If there are additional drivers, passport or ID card and driver’s licence.

10. - What happens if my flight arrives late at night or delayed?

If you have provided us with the correct flight number you do not have to worry, we will be waiting for you.  For bookings between 22:00 – 08:00 there is an extra “out of hours” charge of 30€.  For arrivals after 22:00 please call 971-269911 to request our shuttle service.

11. – Do I have to install accessories such as baby seats?

We ask for clients to install any extras (e.g. baby seat) as required by our insurance company.  In the case of any problems resulting from the incorrect installation of these accessories the insurance company will not be held responsible.

12. - Can you deliver/pick up the car to/from my hotel?

Yes, but you will have to pay an additionally 24€ each way.  This service is free for bookings 7 days or more (except in Ibiza).  You must specify your hotels name at the moment you make the booking or it will be impossible for us to deliver the car.  This service is not available for 1-day rentals.

13. - What is your petrol policy?

FULL TO FULL All vehicles are given with a full tank of petrol and we will take a deposit for this.  If you return the car with a full tank of petrol, the deposit will be refunded.  Petrol prices may vary depending on vehicle model and current market prices.

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