Privacy APP - Hiper Rent a Car

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Data colleted by HIPER RENT A CAR

IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.

Cookies: Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Cookies enable us to customize our website and offerings to your needs and provide you with a better online experience on www.hiperrentacar.com. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access. Cookies normally have a limited duration in time.
We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with www.hiperrentacar.com. Cookies do not corrupt or damage your computer, programs, or computer files.

How does HIPER RENT A CAR protect your data?.

If any security is needed to protect information such as credit card details we use Secure Socket Layer (SSL) technology encryption software.

GENERAL INFORMATION IN ACCORDANCE TO ARTICLE 34/2002, DATED 11TH JULY, FOR THE COMPANY SERVICE OF INFORMATION AND ELECTRONIC COMMERCE LAW

Holder: HIPER RENT A CAR, S.A.

Address: Camino de Can Pastilla, 41
07610 Can Pastilla (Mallorca)
Baleares

Contact: Tel: +34 902446464
Fax;+34 971 492000
contacto@hiper-rentacar.com

Registry Information: Mercantile Registry of Palma de Mallorca, inscribed on folio 132 of volume 481 of the file, book 403 section 3 of companies (society), leaf number 10547, inscription 1.

Fiscal Nº: A07132046

The usage of this web site attributes you to User's condition thereby accepting and complying to the present conditions published in said site. For this reason HIPER RENT A CAR recommends the User to accede to actualised versions and read the conditions every time you accede to this web site.

User reserving a rental vehicle through our web site are subject to our own Terms and Conditions which replace, completes or modifies this Legal Notice. Therefore, User must read attentively the General conditions before using said service.

Access to the web site or parts of the same, is carried out by means of introducing a password. The User will be responsible for the confidentiality and use of the password, assuming in consequence, any damage caused by wrong usage, transfer or deviation of the same.

Privacy

Any personally identifiable data about you which we collect from you on this website is subject to the Privacy Policy applicable to this website. User must read carefully and accept said Privacy Policy before giving out any personal information to HIPER RENT A CAR.

Proprietary Rights

All intellectual property rights in the materials on this Web site are owned by HIPER RENT A CAR or third party, with rights owned by HIPER RENT A CAR.

To copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Web site or the underlying software code or any unsafe use susceptible to Data Protection Law is strictly forbidden. However the contents of this Web site may be downloaded, printed or copied for your personal non-commercial use.

The infringement of any mentioned rights constitutes a violation and is subject to penalization in accordance to articles 270 of the Penal Code.

Acceptable Use

User agrees to use this Web site in accordance with this Legal Policy complying with all applicable laws, regulations and codes of practice.
In particular, User agrees not to:

• Post, transmit or disseminate any information on or via this Web site which is or may be harmful, obscene, defamatory or otherwise illegal.

• Use this Web site in a manner which causes or may cause an infringement of the rights of any other

• Make a unauthorised, false or fraudulent booking.

• Use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this Web site including, but not limited to, uploading or making available files containing corrupt data or viruses via whatever means.

• Deface, alter or interfere with any of the elements on this Web site.

• Take any action that imposes an unreasonable or disproportional load on this Web site or related infrastructure.

• Obtain or attempt to obtain unauthorised access, via whatever means, to any of our networks.

HIPER RENT A CAR reserves the right to cancel or deny access, without previous notice if we believe that User is in breach of any of the Terms and Conditions and will execute legal action where we see fit.

Changes to this Web site

Without previous notice, HIPER RENT A CAR may make improvements or changes at any moment to the information, services, products and other materials on this Web site, also in the present Legal Notice.

HIPER RENT A CAR reserves the right to interrupt the access to the Web site as well as any other service presented through the same, without previous notice, due to technical problems, security reason, maintenance, electrical failure or any other problem. Said interruption may be temporal or definite...

In consequence, HIPER RENT A CAR does not guarantee reliability, availability nor the continuity of the Web site, for that reason the utilization of the same for part of the User is carried out by his own account and risk and HIPER RENT A CAR will not be held liable in this respect.

Links to Other Web sites

HIPER RENT A CAR will not be held responsible for the information contained in the web pages of third parties to which User could accede by links or web searchers situated on the present Web site since their function is to inform the User about the existence of other sources of information offered on this Web and in no case supposes suggestion, invitation or recommendation of the same. For this reason HIPER RENT A CAR will not be held responsible for the results obtained on the above mentioned hypertextual links or web searchers.

Limitation of Liability

HIPER RENT A CAR will not be held responsible in the event of service interruptions, delays, errors, malfunction in general or any other inconveniences, due to fraudulent action by fault of User and/or for circumstances beyond the control of HIPER RENT A CAR, not withstanding the established in article 1.105 of the Civil Code, in addition and to the effects of the present general conditions, such as failure of third party operators or service companies, Governmental acts, lack of access to third party networks, omission by means of public authorities produced by natural causes, blackouts, hacker or specialized third party security or integrity to the IT system, provided that HIPER RENT A CAR has adopted all the existing measure of safety in agreement with technology conditions. Whatever be the reason and in measure allowed by the applicable Legislation HIPER RENT A CAR will not be held responsible for any direct or indirect loss resulting from loss of profit. HIPER RENT A CAR has the right to, without indemnifications to User for these concepts, suspend temporarily the present Web site for maintenance, repairing or improvement.

HIPER RENT A CAR will not be held responsible for the access by part of User to the present Web site as well as any element of the same, infringing the rights of intellectual or industrial property or any other third party rights. HIPER RENT A CAR adopts measures to protect the Web site and it contents against IT assaults of third parties. Nevertheless HIPER RENT A CAR does not guarantee that unauthorized third party may know the Web site visited by User or the conditions, characteristics or circumstances by which the User accedes the Web site. Subsequently HIPER RENT A CAR will not be held in any case responsible for any damage which could arise from the above mentioned unauthorized access.

Disclaimer of Warranty

HIPER RENT A CAR is not held responsible for the veracity, accuracy or quality of the present Web site. All such information, services and material provided “as is” or “are available” without guarantees of any kind. For that reason the User should verify the information contained in the present Web site by contacting any of the HIPER RENT A CAR offices.

Compensation

The user will be responsible for damage of any nature that HIPER RENT A CAR may endure related to User breach of these Terms and Conditions or obligations to this Legal Notice.

COOKIES POLICY

 

The company HIPER RENT A CAR S.A., with NIF/CIF: A07132046, Address CAMINO CAN PASTILLA Nº41 07610 PALMA DE MALLORCA, BALEARES, E-mail: rrhh@hiper-rentacar.com. and website WWW.HIPERRENTACAR.COM expressly informs the user that this website uses first-party and third-party cookies to enhance user’s interaction experience and the way services are received on this site. When browsing or using our services the user expressly accepts our use of cookies. Notwithstanding that, the user has the possibility to block and eliminate the cookies by selecting the corresponding option on the browser that is being used. If the user blocks the use of cookies in his/her browser, this may have the consequence that some of the services and functionalities of the website will not be available.

A) First-party (own) cookies: These are cookies that are sent to the terminal equipment of the user from an equipment or domain managed by the administrator, i.e. from where the services requested by the user are provided.

 

What is a cookie?

A cookie is a file which is downloaded from a website and which certain webs send to the browser of the user. These files are than stored in the user’s terminal equipment, which may be a personal computer, mobile phone, tablet, etc. These files allow the website to remember information about the user’s visit, such as language and his/her preferred options. This enables the website to recover information about browsing from the user’s equipment in order to ease subsequent visits and make the website more useful for the user by customising its content.

 

How are cookies being used?

When browsing on this website users accept cookies to be installed in their terminal, which allows us to obtain the following information:

• Statistical information about the web use

• User’s login in order to keep the web session active.

• Preferred web format when browsing from mobile devices.

• Last searches performed when using the services offered on the website, as well as data about the personalisation of these services.

• Information about advertisements shown to the user.

• Information about surveys the user has completed.

• Data about the connection to social networks (for users who access using their Facebook or Twitter account).

 

 

 

 

Types of cookies used

This website uses both temporary session cookies and persistent cookies. Session cookies only store data while users access the website, whereas persistent cookies store data in the terminal equipment in order to be accessed and used in more than one session. They are used to store information that is useful for providing the service requested by the user at a single occasion.

 

Depending on the purpose of processing the data obtained through cookies, the website can use:

 

1-Technical cookies: These cookies enable the user to browse a website, platform or application and make use of the different options or services offered thereon; these types of cookies may be used for example to control traffic and data communication, identify the session, grant access to restricted areas, remember items in an order, make the purchase of an order, fill out a registration or request form to participate in an event, apply security features while browsing, store content in order to disseminate video or sound files or share content through social network platforms.

 

2-Customisation cookies: These cookies enable the user to access and receive the offered services based on some general predefined features which are configured on the user’s device according to a set of specific criteria such as language, type of browser used to access the services, geographical location of the terminal and regional configuration from where the services are accessed, etc.

 

3-Advertising cookies: These cookies enable the management, as efficiently as possible, of advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested; said management is being carried out based on different criteria such as edited content or frequency of the advertisements shown on the site.

 

4-Behavioral advertising cookies: These cookies enable the management, as efficiently as possible, of the advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested. These cookies store information about the user’s behavior obtained though on-going observation of his/her browsing habits, which enables the development of a specific profile and makes it possible to show targeted advertising.

 

5-Statistical analysis cookies: These cookies allow tracking and analysis of the behavior of users on the websites they browse. Information stored through these types of cookies is used to observe and measure the activity in websites, applications or platforms, as well as to produce browsing profiles of their users, all this being done in order to improve the services offered on basis of the data obtained from the user’s activity.

 

B) Third-party cookies:

These are cookies that are sent to the terminal equipment of the user from an equipment or domain that is not managed by the administrator of the website, but by another entity who is processing the data obtained through the cookies. On some websites it is possible to install third-party cookies which make it possible to manage and improve the provided services, for example statistical services by Google Analytics or Comscore.

 

On this website the entity uses the following cookies which are described below:

  • Cookie Google: __utma
  • Cookie Google: __utmb
  • Cookie Google: __utmc
  • Cookie Google: _utmt
  • Cookie Google: __utmz
  • Cookie Facebook: _locale

 

How to manage cookies in your browser?

Users have the possibility to allow, block or delete cookies installed in their equipment by means of configuring the settings of the browser installed in their terminal:

 

How to manage cookies on PCs

If you would like to allow the use of cookies on our website, please follow these instructions:

 

Google Chrome

1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.

2. Within 'Options' click 'Privacy'.

3. Select 'Allow the use of cookies'.

 

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.

2. Ensure that your 'Privacy' security level is set to medium or below.

3. If the Internet settings are not set to medium level than the cookies will be blocked.

 

Mozilla Firefox

1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.

2. Select the 'Privacy' icon.

3. Click 'Cookies' and select 'Allow sites to set cookies'.

 

Safari

1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.

2. Click the 'Security' tab and revise if the option 'Block third-party and advertising cookies' is selected or not.

3. Click 'Save'.

 

Installation of cookies on Macs

If you are using a Mac and would like to allow the access of our cookies to your computer, please follow these instructions:

 

Microsoft Internet Explorer 5.0 for Mac OS X

1. Go to 'Explorer' and select 'Preferences' on the navigation bar.

2. Scroll down until you see 'Cookies' just below 'Receiving files'.

3. Select the 'Never ask' option.

 

 

Safari for Mac OS X

1. Go to 'Safari' and select 'Preferences' on the navigation bar.

2. Click the 'Security' tab and select the option 'Allow cookies'.

3. Select the option 'Only from site you navigate to'.

 

Mozilla and Netscape for Mac OS X

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.

2. Scroll down until you see 'Cookies' just below 'Privacy and Security'.

3. Select 'Enable cookies for the originating web site only'.

 

Opera

1. Click on 'Menu' at the top of your 'Opera' browser window and select 'Settings' on the navigation bar.

2. Select 'Preferences' and click the 'Advanced' tab.3. Select the 'Accept cookies' option. If you block the use of cookies in your browser, this may have the consequence that some of the services and functionalities of the website will not be available.

In order to get a more precise control on privacy, in some browsers specific rules can be set to manage cookies for determined websites. This means that cookies can be deactivated in all sites except for those that the user trusts.

EPÍGRAFH- INFORMATION ART. 13 AND 14 RGPD CUSTOMER TREATMENT

In accordance with art. 13 and 14 of the RGPD the following information is provided: HIPER RENT A CAR S.A - CIF: A07132046 P.O. Box ZIP CODE: 07610 PALMA DE MALLORCA Phone: 971269850.E-mail: rrhh@hiper-rentacar.com; Delegate of Data protection: contact http://www.protecmir.com / Email: protecmirlegal@protecmir.com PURPOSE: In HIPER RENT A CAR S.A we treat the information you provide us in order to provide them with the requested service consisting of renting vehicles without a driver and billing them.Automated decisions will not be made based on said profile. The personal data provided will be kept, while the commercial relationship is maintained and its deletion is not requested by the interested party, for a period of 5 years from the last hiring and / or purchase made by you. If you accept loyalty as a client your personal data will be kept as long as its deletion is not requested as interested or affected. LEGITIMATION: The legal basis for the processing of your data is the execution of the contract through the purchase of the product and / or service in accordance with the Commercial Code and Civil Code. The Law of Services of the Information Society 34/2002, Articles 20 and 21, is applicable for the sending of commercial offers through telecommunications. The loyalty as a customer is based on the consent that is requested without in any case the withdrawal of this consent conditions the contract of product acquisition and / or service provision. There is an obligation to provide personal data or, otherwise, you cannot provide the service and / or sell the product. There is an obligation to provide personal data and provide consent to retain him as a customer. There is an obligation to provide consent in order to make prospective offers and send you commercial information. RECIPIENTS:No data will be transferred to third parties, except legal obligation. There is no forecast of data transfer to third countries. Adequacy decisions, guarantees, binding corporate rules or specific applicable situations are not taken. RIGHTS:Anyone has the right to obtain information about whether HIPER RENT A CAR S.A is processing personal data concerning them.Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request the deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.You have the right to file a Claim with the Control Authority: Spanish Agency for Data Protection (www.agpd.es). PROVENANCE: the person concerned

 

EPÍGRAFH- INFORMATION ART. 13 and 14 RGPD CUSTOMER TREATMENT

In accordance with art. 13 and 14 of the RGPD is provided with the following information: HIPER HIPER RENT A CAR SA - CIF: A07132046 Zip: Camino can pastilla nº 41, CP: 07610 PALMA DE MALLORCA Telephone: 971269850 Email: rrhh @ hiper -rentacar.com. Delegate of Data Protection: CONTACT: http://wwwprotecmir.com / Email: protecmirlegal@protecmir.com PURPOSE : In HIPER RENT A CARS.A we treat the information you provide us with in order to know your degree of satisfaction with our services. In order to be able to improve in the provision of our services, we will elaborate a commercial profile based on the information provided and we will make you loyal as a client. The personal data provided will be kept, while the commercial relationship is maintained and its deletion is not requested by the interested party, for a period of 5 years from the last hiring and / or purchase made by you. If you accept the loyalty as a client your personal data will be kept as long as its deletion is not requested as interested or affected. LEGITIMATION: The legal basis for the processing of your data is the consent of the interested party. The Law of Services of the Information Society 34/2002, Articles 20 and 21, is applicable for the sending of commercial offers through telecommunications. There is an obligation to provide personal data and otherwise the survey can not be carried out. of satisfaction. There is an obligation to provide personal data and express their consent or, otherwise, can not be loyal as a customer. There is an obligation to provide consent to be able to make prospective offers and send you commercial information. RECIPIENTS: No data will be transferred to third parties, except legal obligation. There is no forecast of data transfer to third countries. They do not make adequacy decisions, guarantees, binding corporate norms or specific applicable situations. RIGHTS: Anyone has the right to obtain confirmation of whether HIPER RENT A CAR S.A is processing personal data concerning them. Interested persons have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, request the deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. You have the right to file a claim with the Control Authority: Spanish Agency for Data Protection (www.agpd.es). PROVENANCE: the person concerned

EPÍGRAFH- INFORMATION ART. 13 AND 14 RGPD TREATMENT OF ACCOUNTING

In accordance with art. 13 and 14 of the RGPD is provided with the following information: HIPER HIPER RENT A CAR SA - CIF: A07132046 Zip: Camino can pastilla nº 41, CP: 07610 PALMA DE MALLORCA Telephone: 971269850 Email: rrhh@hiper-rentacar.com . PURPOSE : In HIPER RENT A CAR S.A we treat the information you provide us with in order to prepare and prepare the invoices of the products and / or services contracted and in order to comply with accounting and tax obligations. The personal data provided will be kept, while the commercial relationship is maintained and its deletion is not requested by the interested party, for a period of 5 years from the last hiring and / or purchase made by you. LEGITIMATION: The legal basis for the processing of your data is the obligation to issue invoices in accordance with the Commercial Code, the General Tax Law, the Corporation Tax Law and the Income Tax Law for Persons Physical There is an obligation to provide personal data and otherwise you cannot provide the service and / or sell the product. RECIPIENTS: No data will be transferred to third parties, except legal obligation. There is no forecast of data transfer to third countries. They do not make adequacy decisions, guarantees, binding corporate norms or specific applicable situations. RIGHTS: Anyone has the right to obtain confirmation of whether HIPER RENT A CAR S.A is processing personal data concerning them. Interested persons have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, request the deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims. You have the right to file a Claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). PROVENANCE: the person concerned.

EPÍGRAFH- INFORMATION ART. 13 AND 14 RGPD TREATMENT OF WEB USERS

In accordance with art. 13 and 14 of the RGPD is provided with the following information: HIPER RENT A CAR SA - CIF: A07132046 Postal address: Camino can Pastilla nº 41, ZIP: 07610 PALMA DE MALLORCA Telephone: 971269850 Email: rrhh@hiper-rentacar.com. Delegate of Data Protection: CONTACT: http://www.protecmir.com / Email: protecmirlegal@protecmir.com PURPOSE: In HIPER RENT A CAR SA we treat the information you provide us in order to send you personalized offers about the products and / or services of the company, manage the sending of information and commercial prospecting. We also treat the information of our clients who have contracted our products and services in order to send you personalized offers on the products and / or services of the company. In order to be able to offer you our products and services according to your interests we will elaborate a commercial profile based on the information provided. No automated decisions will be made based on that profile. The personal data provided will be retained, as long as its express consent is maintained and its deletion is not requested by the interested party, for a period of 5 years from the last hiring and / or purchase made by you. The data provided will be kept as long as request the cessation of the activity LEGITIMATION : The legal basis for the processing of your data is the execution of the contract by contracting the product and / or service in accordance with the Information Society Services Act 34/2002, articles 20 and 21. prospective offer of products and services is based on the consent that is requested without under any circumstances the withdrawal of this consent conditions the contract for product acquisition and / or service provision. There is an obligation to provide personal data and consent to manage the sending of advertising information and commercial prospecting. RECIPIENTS: No data will be transferred to third parties, except legal obligation / There is no forecast of data transfer to third countries. Adequacy decisions, guarantees, binding corporate rules or specific applicable situations are not taken. RIGHTS : Anyone has the right to obtain confirmation of whether HIPER RENT A CAR S.A is processing personal data concerning them. Interested persons have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, request the deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims. You have the right to file a Claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). PROVENANCE: the person concerned

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