GENERAL CONDITIONS

• Car category is guaranteed: You reserve a category that guarantees you certain characteristics of the car (for example: Economy 3 door), but in every category there are several models; therefore it is not possible for us to guarantee that you will receive a specific model. If at the moment of pick up the requested model is available, then we will give it to you. The same thing with fuel; you cannot choose between petrol or diesel. Model, type of fuel and color will depend on the vehicles available in our office at the moment on pick up date.


• What do our rates include: If you make your booking through our webpage, the rates include the rental, SCDW insurance (CONSULT INSURANCE COVERAGE), VAT and second driver. Unlimited mileage.
  Does not include: extras (CONSULT EXTRAS), petrol or fines.


• Insurance cover (CONSULT INSURANCE COVERAGE)


• Extras (CONSULT EXTRAS)


• Free airport service: We do not have a desk inside the airport. Our agent dressed in a yellow shirt, blue skirt/pants will assist you in the meeting point and take you to our shuttle bus that will bring you to our office, 4 minutes away from the airport. You must return the car the same way, in our office and we will take you directly to Departure terminal. This service is immediate and without any extra cost.


• Hotel deliveries: (CONSULT EXTRAS)


• Pick up and drop off in different places: (CONSULT EXTRAS)


• Requirements for picking up the car: Passport or ID card, drivers licence (both originals) and credit card.


• Minimum age required: For economy categories minimum age is 21 and 1 year minimum drivers license. For all other categories minimum 25 and 2 years with a drivers license.


• Maximum rental duration: 30 days. For rentals of more than 30 days you should call us on 902 446 464


• Cancel Policy: There are no cancellation costs.


• Petrol Policy: FULL TO FULL except for 7 or more days rentals and drop off “out of hours” (In both cases petrol policy is FULL TO EMPTY)


• Out of hours: For bookings between 22:00 – 08:00 (flight number required) there is an extra “out of hours” charge of 18€ + vat. In case that your flight is delayed or if you are dropping off the car between 22:00 and 8:00 this service will be also charged. Remember our office in Ibiza only accepts out of hours until 02:00


• It is not allowed to remove the car from the Island where it has been rented.


• In case of renting a 4x4 you will be asked to leave a deposit of 600 euros for the soft top roof.

TERMS AND CONDITIONS OF THE CONTRACT (Terms and conditions that you will receive when you pick up the car).

For more information do not forget to consult our most frequently asked questions (CONSULT F.A.Q.)