Notes - Hiper Rent a Car

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OUR PHILOSOPHY

HIPER RENT A CAR was founded in 1969, and since the very beginning the principles upon which the company has rested have been transparency and respect for our customers and high standards for ourselves.Many years have gone by and the market has experienced significant changes, but today we continue to follow these same principles because of our conviction that doing so is the only way to do things right.

How do we apply these principles to the current situation?

Transparency: We strongly believe that the customer must know what the final price of his or her rental will be, and we do not believe in requiring him or her to read the fine print in order to know what the final amount of the car rental will be.

During the entire reservation process, our system includes all items that generate additional charges (for example, delivery outside of business hours). In this way, the price that we indicate on your invoice will be what you end up paying. Not a euro more.

Respect: a fair price. We believe that our respect for our customers is best embodied by offering them a fair price; in other words, a price that is in line with the service rendered, taking into account that we are a local business whose simple yet consolidated and efficient structure allows us to greatly adapt. We do not earn money from charging customers for petrol.

Do not forget to take these things into account when comparing our prices with those of other companies.

High standards: All of us at the company are seriously committed to the goal of improving every day thanks to the help of our customers, who are our greatest inspiration. No matter how satisfactory our service is, we never believe it is enough.

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